How Tikky Clean runs its cleaning business with WrkGenie

Who they are

Tikky Clean is a UK cleaning business. Tik’s account focuses on the work around each job: handling enquiries, preparing professional quotes, organising bookings and keeping up with invoices.

The story below is based on Tik’s own words. The accompanying videos demonstrate the product with example data; they are not recordings of Tikky Clean’s customer records.

Life before WrkGenie

Work was spread across WhatsApp, phone calls, notebooks and spreadsheets. Each channel held part of the picture, making customer enquiries, bookings, quotes and invoices harder to keep track of as the business grew.

The problem Tik describes is fragmented information. Bringing the records together mattered more than adding another separate tool to the routine.

How they started using WrkGenie

In WrkGenie, Tikky Clean can create professional quotes, manage bookings, keep track of customers and stay on top of invoicing in one place.

Tik highlights two practical benefits: greater confidence when bidding for larger opportunities, and a calendar that makes organising work across the team easier. Team scheduling is a Pro feature; Core includes a calendar for solo work.

How the workflow fits together

1

Prepare a professional quote

Tik says the quoting system gives the business confidence when bidding for larger opportunities. Customer details and the agreed scope can inform the quote, rather than leaving the price discussion scattered across messages.

▶ Play demo

Product demonstration — example data, not Tikky Clean customer records

2

Organise the booked work

The calendar helps Tik organise work across the team. Core supports solo scheduling; Pro adds staff scheduling and customer reminders. A booking and an invoice remain separate steps that the business controls.

▶ Play demo

Product demonstration — staff scheduling requires Pro

3

Stay on top of invoicing

Tik says the team can keep track of customers and stay on top of invoicing without switching between different systems. Create and review the invoice, then choose when to send it; a completed clean does not automatically issue an invoice.

What changed

• Customer enquiries, bookings, quotes and invoices brought into one place
• Professional quotes that give Tik confidence when bidding for larger opportunities
• A calendar that makes organising work across the team easier
• Customer tracking and invoicing without switching between different systems

Where this fits

This account comes from Tik’s feedback about using WrkGenie. Explore the product walkthrough to see which features fit your own business.

In their own words

“Before WrkGenie we were managing jobs through WhatsApp messages, phone calls, notebooks and spreadsheets. As the business grew it became harder to keep track of customer enquiries, bookings, quotes and invoices. WrkGenie has helped us bring everything into one place. We can create professional quotes, manage bookings, keep track of customers and stay on top of invoicing without switching between different systems. The professional quoting system gives us confidence when bidding for larger opportunities and the calendar makes it much easier to organise work across the team. It's become an important part of how we run the business.”